At Wiggle Woofs, every order is created after you place it. Rather than keeping products on warehouse shelves, each item is printed and carefully prepared just for you.
This made-to-order process allows us to reduce waste while ensuring every keepsake receives the attention it deserves.
Because of this, please allow time for both production and shipping before your order arrives.
Production times may be slightly longer during holidays, seasonal promotions, or periods of unusually high demand.
Please note that these are estimated delivery windows and are not guaranteed.
Shipping times may vary due to customs processing, weather conditions, carrier delays, or other circumstances beyond our control.
As soon as your order ships, you’ll receive a shipping confirmation email with your tracking number.
You can use this tracking information to follow your package throughout its journey.
If you haven’t received a tracking email after your production window has passed, please contact us and we’ll be happy to assist.
Please double-check your shipping address before completing your order.
If you notice an error, contact us as soon as possible. We’ll do our best to update your address before production or shipment begins.
Once an order has shipped, we may not be able to change the delivery address.
While most orders arrive within the estimated timeframe, occasional delays can occur.
If your tracking hasn’t updated for an extended period or you believe your package has been lost, please contact us. We’ll work with the shipping carrier to investigate and help resolve the issue as quickly as possible.
International customers may be responsible for customs duties, taxes, or import fees required by their country.
These charges are determined by local customs authorities and are not included in your order total.
If your order contains multiple products, they may be produced at different facilities and shipped separately.
If this happens, you’ll receive separate tracking information for each shipment.
If you have questions about your shipment or need help tracking your order, we’re here to help.
Visit our Contact Us page or call us at +1 (866) 968-2084. Our team will be happy to assist you and make sure your Wiggle Woofs adventure arrives safely.
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